How to set up and listen to voicemail on Google Voice, using an Android or iPhone

Facebook Email icon An envelope. It indicates the ability to send an email.

Email Twitter icon A stylized bird with an open mouth, tweeting.

Twitter LinkedIn icon

LinkedIn Link icon An image of a chain link. It symobilizes a website link url.

Copy Link lighning bolt icon An icon in the shape of a lightning bolt.

Save Article Icon A bookmark

google voice app

This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in .

Advertisement

Google Voice is a completely mobile, internet-based phone line that you can connect to multiple phone numbers, which lets you stay in contact even if you change phones or have multiple phones for home and work.

Google Voice has been around since 2009, but Google has been slow to update the service — it was only recently, in fact, that Google added the ability to record voicemail messages within the app; before that, you had to do it in a browser.

This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in .

Here's what you need to know to get your Google Voice voicemail set up.

Advertisement

How to set up voicemail on the Google Voice app on your phone

The Android and iPhone Google Voice apps work almost exactly the same, so you can follow these steps to set up your voicemail no matter what kind of phone you have.

1. Start the Google Voice app.

2. Tap the three horizontal lines at the top left of the screen (sometimes called a hamburger menu), and then tap "Settings."

3. In the Voicemail section, tap "Voicemail greeting."

4. Tap "Record a greeting."

5. On the New greeting page, tap the green microphone and record your message. When you're done, tap "Stop."

6. You can play back the greeting. If you like it, tap "Save" and give it a name. Then tap "Save again." You can tap "Redo" to start over.

7. Your newest recorded greeting will automatically become your new active greeting. To change the active greeting, tap the three dots to the right of your preferred recorded message and tap "Set as active."

8. Finally, specify how you want to be notified about new voicemail messages. You can receive them by email (turn on the option for "Get voicemail via email"), and you can also choose to get messages via text message. For that, tap "Get voicemail via messages" and then select which phones to send the texts to.

Advertisement

How to set up voicemail on Google Voice using a web browser

If you prefer to use a computer, you can set up Google Voice voicemail in a web browser.

1. In a browser, go to the Google Voice webpage . If necessary, log into your Google account.

2. At the top right of the page, click "Settings," and then on the left side of the page click "Voicemail."

3. In the Voicemail section, tap "Record a greeting."

4. On the New greeting page, tap the green microphone and record your message. When you're done, tap "Stop."

5. You can play back the greeting. If you like it, tap "Save" and give it a name. Then tap "Save" again. You can tap "Redo" to start over.

6. Your newest recorded greeting will automatically become your new active greeting. To change the active greeting, click "Manage all greetings," and then click the three dots to the right of the recording you want to use and click "Set as active."

7. You can also specify how you want to be notified about new voicemail messages. You can receive them by email (turn on the option for "Get voicemail via email"), and you can also choose to get messages via text message by selecting which phones to send the texts to.

Related coverage from How To Do Everything: Tech:

How to set up and use Google Voice on your computer or mobile device

How to change your Google profile picture

How to set up and customize Google Alerts to stay updated on the topics that matter most to you

How to change your Google background for a more enjoyable user experience

dave june

Dave Johnson Freelance Writer

Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.

Read more Read less

Insider Inc. receives a commission when you buy through our links.